Useful information

How to Get to WHO

WHO headquarters building is situated at the end of Avenue Appia on the outskirts of Geneva, about three kilometres from the centre of town and about one and a half kilometres from the Palais des Nations.


Most Geneva taxi drivers know the headquarters building as "OMS" (Avenue Appia). There are taxi stands located at almost all main squares in Geneva and outside the Palais des Nations.  Taxis can be called by telephone by dialing the following numbers: 022 320 20 20, 022 320 22 02 and 022 331 41 33. It takes about 10 minutes to get to WHO from the airport or from the railway station. The approximate fares are 25-30sfr and 20sfr, respectively. 

Bus and tramway services

Bus 8

From Monday to Friday, WHO can be reached by bus "8" - with the destination board indicating OMS. It runs from Veyrier and WHO via Rive (the centre of town) and the Place Cornavin (railway station).

Tram 13 

The new extension of Line 13 (Palettes - Plainpalais - Cornavin) to Nations now serves the international organizations areas.


They must be purchased before entering buses. Individual tickets are available from vending machines at the bus stops. The normal fare for one adult ticket is SF2.20. Please note that the vending machines do not give change. Cards for multiple trips at a reduced price can be purchased at the Naville Kiosk in the headquarters building and from newsagents in town bearing the "TPG" sign.

Saturdays/Sundays/public holidays:

There is no "8" bus service to WHO on Saturdays, Sundays and public holidays. As an alternative, the "F" bus service runs from the Place Cornavin to Ferney Voltaire/Gex (France), stopping at the Vie-des-Champs next to UNAIDS building. The "F" bus runs on Saturdays and Sundays as well as during the week every 30 minutes.

Bus "18" runs from the Place des Nations via Vie-des-Champs to Palexpo and the airport, every 30 minutes from Monday to Saturday and various times on Sunday.

The relevant bus timetables are displayed on the board next to the WHO reception desk as well as at all bus stops.


Parking space is very limited and visitors are encouraged to use public transportation. The general traffic regulations and rules for parking in the WHO grounds or their immediate vicinity are the same as those in force throughout Switzerland. Motorists are requested to follow the instructions of the guards as well as the various traffic signs. In the event of an accident, the guards, or in their absence, the usher on duty at the main entrance (tel. 13152/13058), are responsible for the organization of first aid. The number for emergencies is 11117. 

Headquarters Facilities

Smoking is not permitted in the WHO buildings. 
Take the utmost precautions with all their personal property. 
WHO will not be responsible for the loss of personal objects left unattended at meetings.

Main Reception Desk 

The usher at the main reception desk will provide information to visitors in connection with conference rooms and other facilities available in the building, and will also order taxis. Coat stands A number of unattended coat stands are available in several parts of the building, i.e. near the main entrance, outside the Executive Board room and all other conference rooms, and in the restaurant. 

The Organization cannot accept responsibility for coats or belongings left at coat stands. Please do not leave your valuables, especially briefcases and laptop computers, unattended due to thefts. 

Facilities for Persons with Disabilities  The main building and annexes, with the exception of the upper level of Annex V and X, are all accessible to persons in wheelchairs; pavement kerbs having been replaced by ramps wherever necessary, including at the bus stop. Four parking spaces in Parking P.4 near the entrance to Annex L are reserved for persons with disabilities.

Post Office 

The Post Office (tel. 12043) is on the lower level of the main hall. It is open from Monday to Friday, from 8:30 to 16:30. It provides full postal, telegraph and telephone facilities. WHO stamps may be used on outgoing letters mailed from the WHO Post Office only; they should not be used together with ordinary Swiss postage stamps. There is a mail box in Annex L.


There is a branch of the Union des Banques Suisses (UBS) (tel. 12044/5), that handles routine banking and exchange operations. It is located on the ground floor of Annex L. It is open from 8:30 to 16:30 non-stop from Monday to Friday.

Travel Agent 

There is a Carlson Wagonlit Travel Agency (tel. 12046), which handles tickets and bookings for all travel, including confirmation of return flights, car rentals, hotel reservations, travellers' cheques, etc. It is open from 8:30 to 16:30 Monday to Friday. There is also a smaller branch on the ground floor of Annex L (tel. 13502).

News Stand 

Newspapers, magazines, books, postcards, chocolates, souvenirs, etc. (but no cigarettes or tobacco) are on sale at the Naville Kiosk situated in the main hall, next to the central block of elevators (tel. 13054). It is open from 7:30 to 16:30 non-stop from Monday to Friday.

Automatic Camera Booth 

An automatic camera booth is located next to the Naville Kiosk. The charge for four passport-size colour photographs is nominal.

Automatic card printing machine An apparatus to print different types of cards (for a modest charge) is available next to the Naville Kiosk.

WHO Restaurant, Cafeteria and Snack-counter 

The restaurant is open from 11:30 to 14:00, Monday to Friday and can accommodate approximately 100 persons. It provides fixed menus as well as ?a-carte menus. Receptions (up to 500 guests), luncheons and dinners can be arranged, under certain conditions, through the Head, RMS (office 8149, tel. 14018/14019).

The cafeteria provides three different "plats du jour" in addition to a vegetarian and a daily special dish as well as a selection of hors-d'oeuvres and desserts, at moderate prices. It is open from 11:30 to 14:00 Monday to Friday.

The snack-counter is open from 8:00 to 17:30 from Monday to Thursday and 17:00 on Friday, with grilled items and a small salad bar at lunch times.

There is also a cafeteria on the ground floor of the M Building, open from 8.00 to 16:00. Vending machines for snacks and hot and cold beverages are located throughout the main building and in the annexes.

WHO Library 

Situated on the lower level of the main hall, the WHO Library is open from 9:00 to 16:30 from Monday to Friday (tel. 12062). It contains a complete collection of all publications and documents issued by the Organization, both at headquarters and in the regional offices, since its inception as well as other journals.

During sessions of the World Health Assembly and the Executive Board, it is open from 8:15 to 17:00 from Monday to Friday and on Saturday mornings from 8:30 to 12:30.

Medical Services 

Emergency 11114. The Medical Service is available to participants in meetings needing urgent medical attention. It is located on the second basement (Executive Board room level).

Participants wishing to consult the staff physician may obtain an appointment through the secretariat of the Service (tel. 13040). In addition, the nurse can administer injections on presentation of a medical prescription.

The Medical Service is open from 8:15 to 12:45 and from 13:30 to 17:00 from Monday to Friday. From 8:00 to 17:30 a nurse is on duty at the Medical Service at the Palais des Nations (tel. 97-72807, Door 2).

Visiting France 

Participants who wish to visit France should obtain a French visa before they leave their home country, as visas are not available upon arrival.




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Last update:05-Apr-2007